The Financial Services and Pensions Ombudsman

Send Enquiry

3rd Floor, Lincoln House
Lincoln Place
D02 VH29
Dublin 2

Phone: +353 1 567 7000
Website: Visit Website



The Financial Services and Pensions Ombudsman is an independent, impartial, fair and free service that helps resolve complaints with pensions providers and regulated financial services providers.

  • 3 steps to making a complaint to the FSPO
  • How we deal with your complaint
  • Need advice about making your complaint? Call our helpline on 01 567 7000.

What is the Financial Services and Pensions Ombudsman (FSPO)?

In 2017, the government decided to merge the offices of the Financial Services Ombudsman Bureau and the Office of the Pensions Ombudsman to form the FSPO.

The FSPO was established by the Financial Services and Pensions Ombudsman Act 2017 and opened for business on 1 January 2018.

We are funded by levies on financial services providers and by a grant from the government.

Opening Hours

09.30hrs - 13.00hrs
14.00hrs - 17.00hrs